Participate in ROC training from your home

ROC-NH hopes you'll join us in online trainings on a variety of ROC-related topics throughout spring 2023. All are free, open to all co-op residents and board members, and will take place via Zoom. To register, click the button under the training you'd like to attend and you'll receive the Zoom link by email.

A CIP is a critical tool ROCs use to meet the needs of their community infrastructure. In this training, we'll dig deep into the plan and how to use it.
6-7:30 p.m.

You'll learn:

• The difference between maintenance and capital improvement.
• What information you'll need at the ready to start working on your CIP and how to get it.
• A look at a sample CIP and how it's created.
• What needs to be included in the plan? Who needs to approve it? We'll talk about frequently asked questions.

Your Community Rules are an essential piece of your park's management, if they're enforced consistently and fairly. We'll discuss how.
6-7:30 p.m.

We'll cover:

• RSA 205-A: Regulation of Manufactured Housing Parks and your Community Rules
• Rules Enforcement Committee Policy
• Tips on effective enforcement

And we'll answer your questions.

The membership application, the role of the committee, and an overview of the process.
6-8 p.m.

We'll cover:

• The membership application and how to review
• The process of application and decision-making
• The role of a membership committee and/or the board
• The role of your property manager
• Resources available to ROCs

Join us both nights (Monday and Wednesday) to learn about ROC Essentials. Formerly ROC 101, this training will cover the basics of running a ROC. Great for residents and board members.
Monday and Wednesday, 6-8 p.m.

We'll cover:

• Governance of your ROC through bylaws, community rules, policies and procedures, and loan documents.
• The roles of the board and the membership.
• The importance of effective meetings and how to make them happen.
• The basics of ROC financials.

Create actionable steps to improve your community and plan for the future.
6-8 p.m.

A review of everything you need to know to understand your cooperative's financials! This training is great for residents and board members alike.
6-7:30 p.m.

We'll cover:

• The six things every member should know about the co-op's financials.
• Review three financial documents: Income Statement, Balance Sheet, and Cash Flow
• How to use the ROC Financial Trending Sheet

The role of a ROC board of directors and the responsibilities of each position. Great for all!
6-7:30 p.m.

We'll cover:

• The duties of all cooperative board members
• The responsibilities of specific roles
• Best practices for effective board meetings

Your loan agreements are chock full of information that can help govern the community effectively. We'll take a deep dive into them.
6-7 p.m.

We'll cover:

• What the covenants in loan documents mean
• Standard loan documents
• The important pieces all co-op members should know about

All about how to effectively engage and work with your property management company.
6-7:30 p.m.

We'll cover:

• How property management companies operate
• How to effectively communicate with your management company
• What property managers need from ROC boards
• Services and contract review