When you purchased your manufactured-home community, you and your neighbors committed to protecting affordable housing for you, your family, and your friends and neighbors.
Now that you cooperatively own it, you can make your community whatever you want it to be! How well you manage it will determine whether it's a healthy, attractive, and safe place, a neighborhood people will want to live in.
ROC-NH created this video series to help you understand how to run your community, the roles and responsibilities of your Board of Directors, and a few things every co-op resident needs to know.
How your ROC handles day-to-day tasks, addresses challenges, and plans for the future will determine how successful you will beāas a community and as a business.
You elect a board of directors to manage your ROC. Though volunteers, they must always fulfill two main duties: Loyalty to the cooperative and duty of care when acting on the co-op's behalf.
The co-op's president runs meetings and decides what will be discussed and in what order. The vice president's responsibilities are determined by the needs of the president and the rest of the board.
The secretary has many important jobs, including maintaining your bylaws and rules, posting meeting notices and taking minutes, and updating membership and resident lists.
The treasurer is responsible for the co-op's finances and financial records, including budget, bank, and other records, as well as loan and contractual agreements. They work closely with the co-op's management company, if it has one.
Your operations director makes sure that the co-op's services are working and in compliance with the laws and codes. They also ensure that all necessary work is covered in the co-op's annual budget.
Email is not a secure form of communication. Please do not use email to send any confidential or sensative information, including Social Security numbers, account numbers or passwords. If you need to provide this type of information to the New Hampshire Community Loan Fund, contact us by phone at (603) 224-6669, by fax at (603) 225-7425, or by paper mail.
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