The New Hampshire Community Loan Fund, a statewide, nonprofit community development financial institution located in Concord, N.H., has an immediate opening for an energetic, talented individual to fill a critical role in its Single Family Housing program.

The residential mortgage loan originator increases the production of mortgage loans for manufactured homes and other single-family-housing loan products by seeking customers, working with applicants to complete loan applications, analyzing applications, marketing, developing new loan products, and leading process improvements for the team’s priorities.
 

Reports to: Director of Single Family Housing

Program FLSA status: Exempt 

Essential Functions:

• Attract new loan applications by developing relationships with manufactured-home buyers, realtors, retailers, other lenders, and resident-owned-community leaders.
• Respond to loan applicants and inquiries regarding loan products promptly and efficiently, in accordance with the New Hampshire Community Loan Fund’s policies and procedures.
• Evaluate loan requests, including collecting required documents, verifying applicant information, ordering and analyzing credit reports to establish credit-worthiness, and calculating repayment ability.
• Maintain accurate and complete borrower application files.
• In conjunction with our marketing and communications team, prepare marketing material for key audiences, including via print, mail, online, social media, video, and public speaking.
• Work with the ROC-NH team by attending meetings and other events to promote mortgage loans to resident-owned-community members.
• Participate in research and development of new loan products and process improvements serving single-family-housing needs, in accordance with the company’s strategic goals.
• Understand and implement state and federal regulations for mortgage lending.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Deliver high-quality and prompt customer service to applicants, borrowers and community partners.
• Perform other duties as required to advance Community Loan Fund strategies and goals.

Education and Experience

• Bachelor’s Degree in business, finance, liberal arts or related field, or equivalent, relevant, experience.
• Two years’ experience in residential-mortgage-loan origination, or equivalent, relevant experience.
• NH Mortgage Originators License through the Nationwide Multistate Licensing System and Registry (NMLS).
• Demonstrated familiarity with loan-amortization and loan-origination software such as Byte Software.
• Proven experience with Microsoft Office 2016 programs (Word, Excel, etc.), laptop computer, and navigating software remotely.

Qualifications and Characteristics

• Strong organizational skills, attention to detail, thoroughness, ability to manage multiple priorities in a fast-paced environment in order to meet deadlines and customer demand.
• Self-motivated individual contributor and flexible team player.
• Excellent communication skills, including superb listening skills.
• Problem-solver, with respectful approach to resolving conflict and managing expectations.
• Maintain high ethics with respect to borrowers, colleagues and the public.
• Ability to maintain confidentiality.
• Reliable transportation required, along with valid driver’s license and current auto insurance.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.

• Use of standard office equipment (computer, copier, fax, telephone, etc.).
• Ability to sit at computer for extended periods of time.
• Ability to lift up to 5 pounds.
• Ability to work occasional weekends and evenings, as needed.
• Ability to do occasional travel, primarily within New Hampshire

Work Environment

We are a team of creative thinkers and problem solvers. We love creating new opportunities and solutions for our neighbors to succeed. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee will be in an environment with a noise level that is usually moderate.

About New Hampshire Community Loan Fund

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided systematically excluded people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on five areas of community development finance:

• Affordable Homes
• Resident-Owned Communities
• Small Businesses & Nonprofits
• Small Towns & Municipalities

Our neighbors-investing-in-neighbors model is aimed at building stronger, resilient, and more self-reliant communities, improving the lives of people throughout New Hampshire, and serving as a model across the US. We specialize in seven service areas:

• Manufactured-Home Loans 
• Manufactured-home Owners: Buy Your Park
• Resident-Owned Community Support
• Small Business  and Nonprofit Loans
• Small Town and Municipal Grant Writing
• Affordable Housing Development Loans
• Energy Efficiency Solutions

If the description above is a good fit for your skills, abilities, and interests, we would love to hear from you! Please email us a resume with a cover letter. 

No phone calls, please.