The Compliance/Bank Secrecy Act (BSA) Officer develops, implements, and administers aspects of the Community Loan Fund’s compliance management program.
This position provides counsel and recommendations to the Senior Vice President (SVP) of Lending and other senior managers and staff on emerging compliance, regulatory or risk related matters affecting the Community Loan Fund’s conformity and adherence with applicable state and federal laws and regulations.
Also, this position serves as the approved BSA officer, providing organization-wide compliance support by coordinating, updating, monitoring, and maintaining the BSA program to include Anti Money laundering (AML), Customer Identification Program (CIP), and FINCEN activities and Office of Foreign Asset Control (OFAC). It provides enterprise-wide risk guidance and leadership by assisting in the coordination and management of the Enterprise Risk Management (ERM) function in all areas and levels of the organization.
This person will coordinate the Community Loan Fund’s outsourced operational internal audit vendors by preparing risk assessments, plans, and schedules to supervisory and department managers.

Reports to: Senior Vice President of Lending

Program FLSA status: Exempt 

Major Responsibilities/Accountabilities

Compliance Management System, including policies and training to help ensure organization-wide operational compliance.

• Ensure the Community Loan Fund’s risk position and management’s responses are consistent with company policies and are being adhered to. Additionally, ensure the board of directors, management, and employees are in compliance with the rules and regulations of the applicable regulatory agencies, company policies, and procedures.
• Provide regular reports to inform the SVP of Lending and senior managers about the operation and progress of compliance efforts.
• Provide a link between program directors/departments and risk management in an advisory/administration role, to update policy and procedures while working with management, directors, and staff to ensure required changes are implemented.
• Work with program directors and departments to prepare annual regulatory consumer and commercial training based on regulatory requirements, prior audit/exam findings, and emerging regulations and rulings.
• Identify potential weaknesses from audit/exam and suggests monitoring efforts to departments.
• Coordinate annual risk assessments for both compliance and internal audits.
• Work with audit firm to develop annual and multi-year schedules.
• Maintain audit/exam tracking document.
• Review or perform audits of higher-risk activities or as part of a complaint investigation. Responds to alleged violations of rules, regulations, policies, procedures, and ethical standards by evaluating the action or initiating investigation procedures. Acts as an independent review and evaluation body to ensure that compliance issues or concerns within the organization are being appropriately evaluated, investigated, and resolved.
• Ensure proper reporting of violations or potential violations to the SVP of Lending and senior management.
• Prepares various reporting for senior management and Board of Directors.
• Adhere to policies, procedures, and regulatory guidelines including fair lending and ethical behavior.
• Performs other duties as assigned.

As BSA officer: 

Ensure compliance with the Community Loan Fund’s BSA program to include recommended changes to policy and procedures. Maintain annual risk assessments, recordkeeping, testing, staff training and examination overview of BSA/AML, CIP and OFAC programs.

• Coordinates and oversees an effective Bank Secrecy Act/AML/OFAC Compliance Program that is in compliance with current industry best practices, regulatory guidance, and requirements.
• Develops, implements, administers, and enhances the BSA/AML/OFAC/USA Patriot Act monitoring systems to ensure that appropriate parameters are in place to identify suspicious and/or fraudulent activity.
• Establishes and maintains an effective Customer due diligence (CDD)/Enhanced due diligence (EDD) risk rating and monitoring program to include initial and ongoing assessments, and reviews and analyzes unusual account activity.
• Establishes and maintains appropriate Suspicious activity report (SAR) investigation reviews and reports processes that promote consistent decisions; adequate investigation and research; and completes detailed documentation.
• Conducts BSA/AML/OFAC risk assessments at least annually with consideration to products, services, members, and geographies that may present BSA/AML/OFAC related risks.
• Updates and revises BSA/AML/OFAC and all other compliance policies and procedures.
• Administers BSA/AML/OFAC related training programs for directors, management and employees and provides BSA guidance and coaching to employees.
• Maintains BSA/AML related monitoring and reporting systems. Serves as subject matter expert in all systems related to BSA/AML activities.
• Monitors and analyzes developing industry and compliance trends and changes to laws and regulations pertaining to BSA/AML/OFAC/USA Patriot Act. Advises stakeholders of emerging risks, new or amended laws, regulations, or agency guidance and recommends and implements changes and controls to mitigate those risks.
• Performs other duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent work experience preferred.
• Minimum 3 years’ experience in compliance, audit, or risk management function.
• Compliance certification(s) preferred.
• Extensive experience in state and federal regulation.
• Advanced knowledge in using Excel/Word and loan analytical software.

Qualifications and Characteristics

• Self-motivated
• Organized and systematic
• Detail- and deadline-oriented
• Flexible in the face of changing priorities
• Excellent communication and collaboration skills
• Ability to create new systems and efficiencies.
• Ability to work remotely or in a hybrid remote work environment.
• Commitment to the Community Loan Fund’s mission.
• Strong leadership attitude.
• Demonstrated ability to work under pressure, multi-task efficiently, and keep a sense of humor.
• Ability to work collaboratively in a team environment and independently to analyze and solve problems.
• Ability to communicate well in writing and orally.
• Absolute commitment to protecting confidentiality.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.

• Ability to answer telephones and use standard office equipment (copier, fax, etc.).
• Ability to read, write, and understand and speak English clearly.
• Ability to use a computer for Community Loan Fund business.
• Ability to drive for extended periods, both day and night.
• Ability to walk for extended periods on various terrains.
• Ability to lift at least five pounds.

Work Environment

We are a team of creative thinkers and problem solvers. We love creating new opportunities and solutions for our neighbors to succeed. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee will be in an environment with a noise level that is usually moderate.

About New Hampshire Community Loan Fund

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided systematically excluded people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on five areas of community development finance:

• Affordable Homes
• Resident-Owned Communities
• Small Businesses & Nonprofits
• Small Towns & Municipalities

Our neighbors-investing-in-neighbors model is aimed at building stronger, resilient, and more self-reliant communities, improving the lives of people throughout New Hampshire, and serving as a model across the US. We specialize in seven service areas:

• Manufactured-Home Loans 
• Manufactured-home Owners: Buy Your Park
• Resident-Owned Community Support
• Small Business  and Nonprofit Loans
• Small Town and Municipal Grant Writing
• Affordable Housing Development Loans
• Energy Efficiency Solutions

If the description above is a good fit for your skills, abilities, and interests, we would love to hear from you! Please email us a resume with a cover letter. 

No phone calls, please.