Senior Marketing Designer & Production Manager
The Senior Marketing Designer/Production Manager is a hybrid creative and operational role responsible for designing, producing, and executing marketing assets across print and digital channels — with a strong emphasis on brand consistency and project ownership. This role functions as a core member of an internal agency at New Hampshire Community Loan Fund — translating strategy into high-quality storytelling while independently managing timelines, deliverables, and workflows.
The Senior Marketing Designer/Production Manager works closely with the External Relations team to develop fundraising programming that serves the team’s content strategy as well as the organization’s fundraising, stewardship, program-growth, policy, and brand-building goals.
This person will be hands-on in design, email, and production while also serving as the day-to-day owner of assigned projects, coordinating with internal and external stakeholders and various vendors, as needed.
The ideal candidate has agency or in-house brand experience, thrives in a fast-moving environment, and is comfortable balancing creative production with operational rigor with a particular attention to detail.
Reports To: VP of Marketing & Communications
FLSA Status: Non-Exempt
Major Responsibilities/Accountabilities:
Design and Creative Production
- Design on-brand marketing assets for the Community Loan Fund across print, email, web, social, digital ads, and campaign materials
- Execute layouts and establish templated systems to encourage brand consistency and increase efficiency
- Serve as a key brand leader to support brand standards consistently across all outputs
- Collaborate with the Communications Director on storytelling development and strategy
- Collaborate with the Videographer to translate stories into visual executions across New Hampshire Community Loan Fund’s various owned channels
Email Marketing and Execution and Administration
- Build, format, QA, and deploy marketing emails (newsletters, campaigns, announcements, drips)
- Manage templates, lists, basic segmentation, and testing in the email platform (Hubspot / Salesforce Marketing Cloud)
- Ensure accessibility, mobile optimization, and deliverability best practices
- Partner on campaign planning, but own execution end-to-end
Project Management Execution and Workflow
- Independently manage assigned projects from brief to delivery using Airtable
- Create and maintain timelines, task lists, and status updates
- Coordinate inputs from copywriter, video director, Community Loan Fund leadership, and vendors
- Flag risks early and proactively propose solutions
Web Site & Digital Upkeep
- Handle routine website updates (content swaps, landing pages, campaign refreshes) via CMS platform
- Coordinate with external developers for larger build initiatives
- Ensure consistency between web, email, and campaign messaging
- Serve as auditor for all digital complaints, acting as an advisor to Compliance Officer for reporting and resolution
- Act as a liaison to the Information Technology team in the support of domain management, email signature automation, digital business card programming, and other tools as needed
Operational Support
- Improve internal processes, templates, and documentation
- Support planning and execution of integrated campaigns
- Serve as a reliable executional extension of marketing leadership
- Support the VP of Marketing & Communications with various Infrastructure projects
Education and Experience
- Bachelor’s degree or equivalent experience in marketing, communications, public relations or related field
- 3–5+ years in an agency or in-house brand/production environment
- Demonstrated experience managing multiple projects simultaneously
- Proven hands-on execution (not just oversight)
- Strong design capability (Canva, Adobe CC, Figma as needed)
- Excellent understanding of file types/structuring and print vs. digital color handing
- Solid email marketing execution experience (HubSpot, Salesforce MC, etc.)
- Comfort working across CMS platforms (Craft, WordPress, Webflow, Squarespace or similar)
- Strong organizational and project management instincts (Airtable, Asana, Monday or similar)
High fluency with Microsoft Office programs and social media platforms
Qualifications
- Excellent interpersonal skills, including working with diverse teams and across organizational functions
- Flexible and able to manage multiple priorities, both scheduled and ad hoc, in a dynamic organizational culture subject to ambiguous or uncertain external factors
- Demonstrated ability to work collaboratively with internal and external stakeholders/customers
- Excellent communication skills, both written and verbal
- Proven track record of developing successful collaborations with diverse stakeholders
- Must adhere to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior
- Excellent organizational skills and attention to detail
- Willingness to be flexible and support video and photo shoots as needed
Physical Demands
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.
- Ability to carry camera / photo gear (up to ~25 pounds)
- Ability to answer telephones and use standard office equipment (copier, fax, etc.).
- Ability to read, write, and understand and speak English clearly.
Ability to use a computer for Community Loan Fund business.
Employment Details
- Location: Concord, NH and hybrid (in office Tuesday and Wednesday; training will be in person)
Salary range: $70,00 to $80,000
Work Environment
We are a team of creative thinkers and problem solvers. We love creating new opportunities and solutions for our neighbors to succeed. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee will be in an environment with a noise level that is usually moderate.
About New Hampshire Community Loan Fund
We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided systematically excluded people and communities with loans, coaching, and guidance that enables them to become economically secure.
From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on four areas of community development finance:
- Affordable Homeownership
- Small Businesses & Nonprofits
- Small Towns & Municipalities
- Energy Efficiency Solutions
To Apply
If the description above is a good fit for your skills, abilities, and interests, we would love to hear from you! Please email us a resume with a cover letter to careers@communityloanfund.org with subject line of “Senior Marketing Designer & Production Manager".
New Hampshire Community Loan Fund adheres to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior. We are an Equal Opportunity Employer.